Privacy Policy for FanPay.ch
1. Controller
Protecting your personal data is very important to us, International Solutions GmbH, Rennweg 62, 2504 Biel/Bienne, Switzerland (hereafter referred to as “FanPay.ch” or “we”). This privacy policy explains how we collect, use, and protect your data when you use our platform. If you have any questions regarding data protection, you can reach us at:
Email: support@fanpay.ch
2. Collection and Processing of Personal Data
We only collect and process personal data when necessary for providing our services or when you voluntarily provide it (e.g., during registration, profile creation, donations, or contacting support). Personal data includes, but is not limited to:
• Name, email address, payment information
• Information regarding platform usage (e.g., IP address, browser type, access times)
• Data transmitted during communication
3. Purpose of Data Processing
We process your data for the following purposes:
• Providing FanPay.ch services (e.g., processing donations)
• Managing and maintaining user accounts (Creators and Donors)
• Communicating with you about support inquiries or important platform updates
• Ensuring the functionality and security of our website
• Fulfilling legal obligations, such as accounting and tax filings
4. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:
• Consent: You have consented to the processing of your data (Art. 6(1)(a) GDPR).
• Contractual performance: Processing is necessary for fulfilling a contract (Art. 6(1)(b) GDPR).
• Legal obligation: Processing is necessary to comply with a legal obligation (Art. 6(1)(c) GDPR).
• Legitimate interest: Processing is based on our legitimate interest in keeping our platform secure, efficient, and user-friendly (Art. 6(1)(f) GDPR).
5. Data Sharing with Third Parties
We only share personal data with third parties when necessary for the purposes mentioned above or when you have given your explicit consent. Data may be shared with:
• Payment service providers (e.g., PayPal) for processing payments
• IT service providers who help operate the platform
• Authorities, where legally required
Your data will only be transferred to recipients in countries outside Switzerland or the EU if an adequate level of data protection is guaranteed or you have expressly consented.
6. Data Storage and Security
We store your personal data only as long as necessary for the purposes outlined or as legally required. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
7. User Rights
You have the right to access the personal data we process about you. You also have the right to correct inaccurate data, delete data, restrict processing, request data portability, or object to data processing where legal grounds exist. Additionally, you have the right to withdraw your consent at any time with future effect.
To exercise your rights, please contact us using the contact details provided above.
8. Cookies and Similar Technologies
We use cookies and similar technologies to improve the user experience on our website, perform statistical analyses, and provide our services. The cookies used include:
• Essential cookies: These cookies are necessary for the basic functionality of our website.
• Analytics and tracking cookies: These cookies help us analyze user behavior and improve our services. Such cookies are only used with your explicit consent.
You can disable or restrict the storage of cookies in your browser settings. Please note that this may limit the functionality of our website.
9. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time to reflect changes in legal frameworks or new services. We will inform you of any significant changes in a timely manner.
10. Contact for Data Protection Questions
If you have any questions or concerns regarding data protection on FanPay.ch, please contact us via email at support@fanpay.ch.
